ACCESS 

• Members are able to check in at reception using their membership fob or digital card. This fob or digital card cannot be transferred or borrowed by anyone else. 
• If lost, the member must inform reception. A replacement fee of £15 will be charged for a new fob. 
• Members who also have a resident desk or private office are able to access their workspace 24/7, via the back entrance. 

PARKING

• A limited number of car parking spaces are available on site. 
• Car parking spaces cannot be reserved and are on a first-come, first-served basis. 
• Electric car charging is available and can be accessed using the membership fob. Any costs incurred will be charge to the member’s account. 

• Further information about the tiers and fees is available on the website. 

MEMBERSHIP TIERS 

• Adult: membership for adults of 30yrs old and over. 
• Joint: for partners or spouses who live in the same address.
• Under 30: for members under the age of 30 but over 18. 
• Social: for members who will have access to the clubhouse after 5pm every day and all day on Saturdays & Sunday's. Access also granted on bank holidays. 

MEMBERSHIP FEES 

• Joining fees are paid on confirmation of membership and are non-refundable. 
• Memberships are charged as 1 year subscriptions paid at the start of the membership, or split into 12 monthly payments. Access to the club/other facilities will not be possible until such subscription fees are paid. 
• All fees are subject to increase on renewal, as reviewed by Barnsgrove. 

CARD ON FILE 

• We may, if you choose, store your card details in connection with payment of your fees and any other sums due to us hereunder. The terms relating to this can be found HERE. 

MEMBERSHIP SUSPENSION AND EXPULSION 

• A member may be subject to expulsion or suspension if such member is alleged to have: 
• Acted in breach of the clubhouse rules. 
• Engaged in conduct whether inside or outside the clubhouse which is dishonest or prejudicial. 
• Been involved with the direct or indirect discrimination or victimisation of persons, including staff, because of race, colour, ethnic or national origin, nationality, citizenship, sex, sexual orientation, age, status, disability, religion or political persuasion. 
• Been expelled or suspended from Barnsgrove; such member may not return to Barnsgrove as a guest. 

RESIGNATION OF MEMBERS 

• After the first year of membership, if a member wants to cancel, they may. However, if they wish to re-join, they will have to re-join the waitlist, a joining fee will be applicable and current rates at that time will apply.
• A member may resign by giving 30 days' notice in writing to the Membership team at membership@barnsgrove.com. Their membership will then expire on their annual renewal date. 

RENEWAL 

• Renewals occur annually. They are not automatic and will be reviewed every year at time of renewal. 
• Members will be given 1 month’s notice prior to their annual renewal date. If the membership fee has not been received by this date, the member will be given 14 days’ grace. Following this, access to the club will be denied if the payment is not settled. Any late payment will be backdated to the renewal date due. 
• Upon turning 25 years old, under 25 members will transfer to the individual membership category and its current rate at that time will be applicable at the member’s next renewal date. 
• For a joint membership, both members need to be active at time of renewal to benefit from the lower rate. Barnsgrove reserves the right to request proof of address at annual renewal. Should there be a change in circumstances which would no longer entitle the joint membership, members should inform the Membership team and the change in rate will apply at renewal. 
• Under certain circumstances, the Membership team may agree to freeze a membership. This request must be submitted in writing to the Membership team. 
• Every member shall inform the Membership team of any change of their address, email or other contact details, as well as any change to payment details that may affect the renewal of membership. All personal data collected in relation to a specific membership shall be handled and processed by Barnsgrove in accordance with the Barnsgrove privacy and cookies policy – see here. 
• Membership is non-transferrable. 

MEMBERSHIP CARDS & FOBS 

• Each member profile shall have an up-to-date photograph of the member (sent during the application process). Members should update their photo every 5 years. 
• The member’s digital card and fob are only to be used by the member themselves. If a member’s fob is lost or stolen, this must be immediately reported for replacement. Should someone be discovered using another member’s fob at reception, it will be taken, the member notified and necessary measures will be implemented. 

GUESTS 

• All guests are asked to sign in at reception where they will wait for the member to accompany them into the clubhouse. 
• Guests are welcome into our bar and lounge area, as well as into a meeting room if this has been booked. 
• Members are gifted 3 guest passes a month, these are valid for one month and can be used 8am-5pm
• After 5pm every day, and all day at weekends and bank holidays, members are able to bring up to 3 guests at any one time. 
• When booking events, members are welcome to invite up to 3 guests at any one time to the clubhouse. 
• If a meeting or private dining room has been booked, members are welcome to host as many guests as the capacity of the room or private office allows. 
• The workspace, fitness and wellness facilities are reserved for members only. 
• Barnsgrove requires that members’ guests to leave when they do, and that they do not become separated whilst in the club. 
• Guests visiting private offices are welcome to have access to the tea and coffee facilities in the kitchenettes. 

GUESTS’ BEHAVIOUR 

• Members are reminded that they are responsible for the behaviour of any guests they are hosting in the clubhouse. 
• If a member’s guest’s behaviour is inappropriate, the guest may be asked to leave the club and the member may be required to meet with the Membership team. 

• Everyone at Barnsgrove is to be treated with kindness and respect. This is inclusive of both staff and members. 
• Barnsgrove does not tolerate any form of discrimination on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability. Harassment or bullying will never be condoned. 
• Any deviation from this may result in the termination of membership. 

• Members may wear whatever they feel comfortable in. 
• When using the gym and studio, members must wear appropriate sports trainers. Tops are to be worn at all times. 

CHILDREN 

• Barnsgrove is designed for adults and asks that its members respect their 18+ age limit during the week. 
• Children are welcome in Palmers at Barnsgrove on the weekends and bank holidays up until 5pm. PETS 
• There are no pets allowed into the clubhouse except for service animals. 
• Well-behaved pets are welcome to sit outside the clubhouse in the alfresco dining areas, but must be kept on a lead at all times. 

• Each member will have an induction explaining how to use the equipment safely, and will be asked to sign a waiver. 
• Members cannot use equipment until they have done a full fitness induction with a member of staff. 
• Members must not use any gym equipment if they are injured or do not feel comfortable or competent enough to do so. All members must sign a waiver form stating that they are medically fit, after injury. 
• The gym and studio must not be used whilst under the influence of alcohol, narcotics or any medication or substance that could affect the member’s ability to exercise safely. 
• No food or drink apart from water is permitted in the gym and studio area. No glass bottles or containers are allowed to be used for water. 
• Cleaning of the gym and studio will be undertaken throughout the day. However, members will also be required to wipe down the equipment after use with the products provided. 

WELLNESS FACILITIES & TREATMENTS 

PERSONAL TRAINING, CLASSES & GYM BOOKINGS 

CHANGING ROOMS 

PERSONAL BELONGINGS 

ELECTRONICS & TECHNOLOGY 

• Phone calls or video calls are expected but members are required to keep noise to a minimum in common areas. The club’s zoom rooms or meeting rooms are recommended for any louder calls. 
• Zoom rooms are non-bookable but members are requested not to use them for more than 2 hours at a time. 
• Pictures, recordings and videos must not be taken of other members or guests without their consent. 
• There may be a professional photographer at certain events. If a member and their guests would prefer not to be photographed, they should inform the Membership Manager upon arrival. 
• Pictures, recordings and videos are strictly prohibited in the gym and studio unless agreed by the Club Manager. 
• Laptops and other electronic devices can be used in the clubhouse, but, in Palmers, all electronic devices must be put away at 6pm. 
• For any persons using Barnsgrove’s wireless internet, such persons’ computers, tablets, mobile devices and other electronic equipment must be (a) kept up-to-date with the latest software updates provided by the software vendor and (b) kept clean of any malware, viruses, spyware, worms, Trojans or anything that is designed to perform malicious, hostile and/or intrusive operations. Barnsgrove reserves the right to remove any device from their networks that poses a threat to the Barnsgrove networks or users until the threat is remediated. 
• Persons using the Barnsgrove space may not, without prior approval, operate any equipment at Barnsgrove that has a higher heat output or electrical consumption than in a typical office environment, or places excessive strain on the Barnsgrove electrical, IT, HVAC or structural systems. 

MEETING ROOMS 

• Meeting rooms are available for members to book for a minimum of 1 hour per booking. 
• To book a meeting room and receive room rates, members may contact reception or email events@barnsgrove.co.uk. 
• Private offices and resident desks are allocated 2 hours’ free meeting room hire in per month. Bookings must be made as above, and availability cannot be guaranteed. These hours cannot be rolled over. 
• Payment for meeting rooms will be taken at the time of booking.
• If a member wishes to cancel a meeting room, this needs to be done at least 24 hours prior to the booking. Otherwise, 100% of the booking will be charged. 
• Complimentary tea, coffee and snacks will be arranged in the meeting room prior to the booking. 
• If the member requires additional food and drink for the meeting, this needs to be pre-ordered 24 hours in advance. 
• Members seen using a meeting room without a booking will be asked to vacate the room. If refused, the member will be charged accordingly. 
• Members must not exceed the capacity limit for the room. 

PRINTING

• Members’ post will be kept behind reception. Should any deliveries arrive requiring a signature, the reception team cannot accept these on behalf of a member. The team cannot store any large items being delivered and these must only be received should the member have a private office.
• Each member is allocated a dedicated locker either by the door or by their desk. It’s important to keep this locker locked at all times. Barnsgrove does not accept any responsibility for anything stored in these lockers. 
• These lockers must be emptied should the member choose to leave Barnsgrove. 
• If a member forgets their code, reception will be able to assist the member. 

• Barnsgrove has the right to terminate the agreement if a member provides them with details which they know to be false when applying for private office or dedicated desk space. This includes becoming insolvent, bankrupt, going into liquidation, or becoming unable to pay debts as they fall due. At this point, the member will be in breach of these Terms. 

• Neither members nor their guests shall do anything at or from the premises which is illegal, unlawful, immoral, unsafe or dangerous. 
• Alcohol is only permitted in certain areas of the club and should not be consumed in the private offices or resident desk area. 

• These rules may be revoked, added to, or changed by Barnsgrove at any time, provided they are updated on the website 14 days prior to implementation. A member’s continued use of the club following such changes constitutes their consent to such changes. 

• Each member shall be bound by these rules and ensure that their guests permitted, attend in accordance with these rules as well. 

GAMING 

• No illegal betting, wagering or game with dice (except for backgammon for no stake) may take place on the premises. 

• Property left in the clubhouse will be stored for 14 days at reception. Thereafter, it will be given to charity. 
• If a member has lost any belongings, it’s important to notify reception know as soon as possible. 

• There is a no reservations policy during the daytime in the food and beverage areas at Barnsgrove. Palmers and Orchards operate on a first-come, first-served basis. 
• Where there is an event including food and beverage, tickets will be available for purchase in advance through the members’ portal. 
• Members may book tickets for themselves and guests to attend events; the number of guests will be dependent on the type of event. 
• Paid-for events will not be refunded if cancelled with fewer than 24 hours’ notice of the scheduled start time of the event. 

SMOKING 

• Smoking is permitted in designated areas. 
• All smoking including vapes and e-cigarettes are not permitted inside the clubhouse. 

SECURITY 

• CCTV is in place to safeguard members, staff and the clubhouse. 

COMPLAINTS PROCEDURE

ENTIRE AGREEMENT 

GOVERNING LAW AND JURISDICTION 

ACCESS 

• Members are able to check in at reception using their membership fob or digital card. This fob or digital card cannot be transferred or borrowed by anyone else. 
• If lost, the member must inform reception. A replacement fee of £15 will be charged for a new fob. 
• Members who also have a resident desk or private office are able to access their workspace 24/7, via the back entrance. 

PARKING

• A limited number of car parking spaces are available on site. 
• Car parking spaces cannot be reserved and are on a first-come, first-served basis. 
• Electric car charging is available and can be accessed using the membership fob. Any costs incurred will be charge to the member’s account. 

• Further information about the tiers and fees is available on the website. 

MEMBERSHIP TIERS 

• Adult: membership for adults of 30yrs old and over. 
• Joint: for partners or spouses who live in the same address.
• Under 30: for members under the age of 30 but over 18. 
• Social: for members have access to the clubhouse from 5pm everyday and all day on Saturdays and Sundays. Access also granted on bank holidays. 

MEMBERSHIP FEES 

• Joining fees are paid on confirmation of membership and are non-refundable. 
• Memberships are charged as 1 year subscriptions paid at the start of the membership, or split into 12 monthly payments. Access to the club/other facilities will not be possible until such subscription fees are paid. 
• All fees are subject to increase on renewal, as reviewed by Barnsgrove. 

CARD ON FILE 

• We may, if you choose, store your card details in connection with payment of your fees and any other sums due to us hereunder. The terms relating to this can be found HERE. 

MEMBERSHIP SUSPENSION AND EXPULSION 

• A member may be subject to expulsion or suspension if such member is alleged to have: 
• Acted in breach of the clubhouse rules. 
• Engaged in conduct whether inside or outside the clubhouse which is dishonest or prejudicial. 
• Been involved with the direct or indirect discrimination or victimisation of persons, including staff, because of race, colour, ethnic or national origin, nationality, citizenship, sex, sexual orientation, age, status, disability, religion or political persuasion. 
• Been expelled or suspended from Barnsgrove; such member may not return to Barnsgrove as a guest. 

RESIGNATION OF MEMBERS 

• After the first year of membership, if a member wants to cancel, they may. However, if they wish to rejoin, they will have to rejoin the waitlist, a joining fee will be applicable and current rates at that time will apply.
• A member may resign by giving 30 days' notice in writing to the Membership team at membership@barnsgrove.com. Their membership will then expire on their annual renewal date. 

RENEWAL 

• Renewals occur annually. They are not automatic and will be reviewed every year at time of renewal. 
• Members will be given 1 month’s notice prior to their annual renewal date. If the membership fee has not been received by this date, the member will be given 14 days’ grace. Following this, access to the club will be denied if the payment is not settled. Any late payment will be backdated to the renewal date due. 
• Upon turning 25 years old, under 25 members will transfer to the individual membership category and its current rate at that time will be applicable at the member’s next renewal date. 
• For a joint membership, both members need to be active at time of renewal to benefit from the lower rate. Barnsgrove reserves the right to request proof of address at annual renewal. Should there be a change in circumstances which would no longer entitle the joint membership, members should inform the Membership team and the change in rate will apply at renewal. 
• Under certain circumstances, the Membership team may agree to freeze a membership. This request must be submitted in writing to the Membership team. 
• Every member shall inform the Membership team of any change of their address, email or other contact details, as well as any change to payment details that may affect the renewal of membership. All personal data collected in relation to a specific membership shall be handled and processed by Barnsgrove in accordance with the Barnsgrove privacy and cookies policy – see here. 
• Membership is non-transferrable. 

MEMBERSHIP CARDS & FOBS 

• Each member profile shall have an up-to-date photograph of the member (sent during the application process). Members should update their photo every 5 years. 
• The member’s digital card and fob are only to be used by the member themselves. If a member’s fob is lost or stolen, this must be immediately reported for replacement. Should someone be discovered using another member’s fob at reception, it will be taken, the member notified and necessary measures will be implemented. 

GUESTS 

• All guests are asked to sign in at reception where they will wait for the member to accompany them into the clubhouse. 
• Guests are welcome into our bar and lounge area, as well as into a meeting room if this has been booked. 
• Members are gifted 3 guest passes a month, these are valid for one month and can be used 8am-5pm
• After 5pm every day, and all day at weekends and bank holidays, members are able to bring up to 3 guests at any one time. 
• When booking events, members are welcome to invite up to 3 guests at any one time to the clubhouse. 
• If a meeting or private dining room has been booked, members are welcome to host as many guests as the capacity of the room or private office allows. 
• The workspace, fitness and wellness facilities are reserved for members only. 
• Barnsgrove requires that members’ guests to leave when they do, and that they do not become separated whilst in the club. 
• Guests visiting private offices are welcome to have access to the tea and coffee facilities in the kitchenettes. 

GUESTS’ BEHAVIOUR 

• Members are reminded that they are responsible for the behaviour of any guests they are hosting in the clubhouse. 
• If a member’s guest’s behaviour is inappropriate, the guest may be asked to leave the club and the member may be required to meet with the Membership team. 

• Everyone at Barnsgrove is to be treated with kindness and respect. This is inclusive of both staff and members. 
• Barnsgrove does not tolerate any form of discrimination on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability. Harassment or bullying will never be condoned. 
• Any deviation from this may result in the termination of membership. 

• Members may wear whatever they feel comfortable in. 
• When using the gym and studio, members must wear appropriate sports trainers. Tops are to be worn at all times. 

CHILDREN 

• Barnsgrove is designed for adults and asks that its members respect their 18+ age limit during the week. 
• Children are welcome in Palmers at Barnsgrove on the weekends and bank holidays up until 5pm. PETS 
• There are no pets allowed into the clubhouse except for service animals. 
• Well-behaved pets are welcome to sit outside the clubhouse in the alfresco dining areas, but must be kept on a lead at all times. 

• Each member will have an induction explaining how to use the equipment safely, and will be asked to sign a waiver. 
• Members cannot use equipment until they have done a full fitness induction with a member of staff. 
• Members must not use any gym equipment if they are injured or do not feel comfortable or competent enough to do so. All members must sign a waiver form stating that they are medically fit, after injury. 
• The gym and studio must not be used whilst under the influence of alcohol, narcotics or any medication or substance that could affect the member’s ability to exercise safely. 
• No food or drink apart from water is permitted in the gym and studio area. No glass bottles or containers are allowed to be used for water. 
• Cleaning of the gym and studio will be undertaken throughout the day. However, members will also be required to wipe down the equipment after use with the products provided. 

WELLNESS FACILITIES & TREATMENTS 

PERSONAL TRAINING, CLASSES & GYM BOOKINGS 

CHANGING ROOMS 

PERSONAL BELONGINGS 

ELECTRONICS & TECHNOLOGY 

• Phone calls or video calls are expected but members are required to keep noise to a minimum in common areas. The club’s zoom rooms or meeting rooms are recommended for any louder calls. 
• Zoom rooms are non-bookable but members are requested not to use them for more than 2 hours at a time. 
• Pictures, recordings and videos must not be taken of other members or guests without their consent. 
• There may be a professional photographer at certain events. If a member and their guests would prefer not to be photographed, they should inform the Membership Manager upon arrival. 
• Pictures, recordings and videos are strictly prohibited in the gym and studio unless agreed by the Club Manager. 
• Laptops and other electronic devices can be used in the clubhouse, but, in Palmers, all electronic devices must be put away at 6pm. 
• For any persons using Barnsgrove’s wireless internet, such persons’ computers, tablets, mobile devices and other electronic equipment must be (a) kept up-to-date with the latest software updates provided by the software vendor and (b) kept clean of any malware, viruses, spyware, worms, Trojans or anything that is designed to perform malicious, hostile and/or intrusive operations. Barnsgrove reserves the right to remove any device from their networks that poses a threat to the Barnsgrove networks or users until the threat is remediated. 
• Persons using the Barnsgrove space may not, without prior approval, operate any equipment at Barnsgrove that has a higher heat output or electrical consumption than in a typical office environment, or places excessive strain on the Barnsgrove electrical, IT, HVAC or structural systems. 

MEETING ROOMS 

• Meeting rooms are available for members to book for a minimum of 1 hour per booking. 
• To book a meeting room and receive room rates, members may contact reception or email events@barnsgrove.co.uk. 
• Private offices and resident desks are allocated 2 hours’ free meeting room hire per month. Bookings must be made as above, and availability cannot be guaranteed. These hours cannot be rolled over. 
• Payment for meeting rooms will be taken at the time of booking.
• If a member wishes to cancel a meeting room, this needs to be done at least 24 hours prior to the booking. Otherwise, 100% of the booking will be charged. 
• Complimentary tea, coffee and snacks will be arranged in the meeting room prior to the booking. 
• If the member requires additional food and drink for the meeting, this needs to be pre-ordered 24 hours in advance. 
• Members seen using a meeting room without a booking will be asked to vacate the room. If refused, the member will be charged accordingly. 
• Members must not exceed the capacity limit for the room. 

PRINTING

• Members’ post will be kept behind reception. Should any deliveries arrive requiring a signature, the reception team cannot accept these on behalf of a member. The team cannot store any large items being delivered and these must only be received should the member have a private office.
• Each member is allocated a dedicated locker either by the door or by their desk. It’s important to keep this locker locked at all times. Barnsgrove does not accept any responsibility for anything stored in these lockers. 
• These lockers must be emptied should the member choose to leave Barnsgrove. 
• If a member forgets their code, reception will be able to assist the member. 

• Barnsgrove has the right to terminate the agreement if a member provides them with details which they know to be false when applying for private office or dedicated desk space. This includes becoming insolvent, bankrupt, going into liquidation, or becoming unable to pay debts as they fall due. At this point, the member will be in breach of these Terms. 

• Neither members nor their guests shall do anything at or from the premises which is illegal, unlawful, immoral, unsafe or dangerous. 
• Alcohol is only permitted in certain areas of the club and should not be consumed in the private offices or resident desk area. 

• These rules may be revoked, added to, or changed by Barnsgrove at any time, provided they are updated on the website 14 days prior to implementation. A member’s continued use of the club following such changes constitutes their consent to such changes. 

• Each member shall be bound by these rules and ensure that their guests permitted, attend in accordance with these rules as well. 

GAMING 

• No illegal betting, wagering or game with dice (except for backgammon for no stake) may take place on the premises. 

• Property left in the clubhouse will be stored for 14 days at reception. Thereafter, it will be given to charity. 
• If a member has lost any belongings, it’s important to notify reception know as soon as possible. 

• There is a no reservations policy during the daytime in the food and beverage areas at Barnsgrove. Palmers and Orchards operate on a first-come, first-served basis. 
• Where there is an event including food and beverage, tickets will be available for purchase in advance through the members’ portal. 
• Members may book tickets for themselves and guests to attend events; the number of guests will be dependent on the type of event. 
• Paid-for events will not be refunded if cancelled with fewer than 24 hours’ notice of the scheduled start time of the event. 

SMOKING 

• Smoking is permitted in designated areas. 
• All smoking including vapes and e-cigarettes are not permitted inside the clubhouse. 

SECURITY 

• CCTV is in place to safeguard members, staff and the clubhouse. 

COMPLAINTS PROCEDURE

ENTIRE AGREEMENT 

GOVERNING LAW AND JURISDICTION